Our headquarter is located directly on-site in Cuxhaven. In the recently renovated railway station we are available for your suggestions, questions and information.
Start Reisezentrum
Regionalverkehre Start Deutschland GmbH
Start Unterelbe
Am Bahnhof 1
27472 Cuxhaven
Office hours
Monday to Friday
8 a.m. - 12 p.m.
1 p.m. - 6 p.m.
Saturday
9 a.m. - 2 p.m.
You can also call us 24/7 at
+49 (0) 4721 2 04 97 24
(at local rates when calling from a landline, maximum 60 cents per call from mobile phones)
Email: kundenservice@start-unterelbe.de
Hotline for malfunctioning vending machines / video travel centres
+49 (0) 800-2886644 (free hotline)
Address for service inquiries:
Regionalverkehre Start Deutschland GmbH
Start Unterelbe
Postfach
Segelckestr. 36
27472 Cuxhaven
You can also contact us with the form below:
In case you ever lose anything, we will help you find it. The Lost & Found office of the City of Cuxhaven will hand out any lost items.
City of Cuxhaven
City hall (Rathaus)
Rathausplatz 1
27472 Cuxhaven
Office hours
Monday - Thursday
8:30 a.m. - 12:30 p.m.
Tuesday and Thursday
2:30 p.m. - 5 p.m.
Friday
7:30 a.m. - 12:30 p.m.
Further information:
Travelling with Mobility Constraints | Travelling with Bikes | Group Travels | Get to Your Destination Safely | Claims